Privacy Policy

Last updated: 30 July 2026

This website, creatorchatplaybook.com, is operated by North CX Advisory - F.Z.E, trading as The Creator Chat Playbook ("we", "us"). This policy explains what personal information we collect, why, and what we do with it. The short version: we collect the minimum needed to sell you a book and send it to you, and we don't sell or share your data with anyone for marketing.

What we collect

• Email address, provided by you at checkout. We use it to deliver your purchase and to respond if you contact us.
• Payment information. Payments are processed entirely by Stripe. Your card details go directly to Stripe and never touch our systems; we see only the confirmation that a payment succeeded, the amount, and the email you provided. Stripe's handling of your data is governed by Stripe's privacy policy.
• Correspondence. If you email us, we keep the exchange so we can help you.

What we don't do

• We don't sell, rent, or share your personal information with third parties for their marketing.
• We don't run advertising or advertising trackers on this site.
• This site does not set cookies of its own. If we introduce analytics in future, we will use a privacy-respecting tool and update this policy.
• We don't add you to a mailing list without telling you at the point of collection.

How we use your information

To deliver the products you buy, to provide support, to comply with tax and accounting obligations, and to prevent fraud. That's the list.

Retention

Purchase records are kept as long as tax and accounting law requires. Support correspondence is kept as long as it's useful for helping you, then deleted.

Your rights

You can ask us at any time what information we hold about you, ask us to correct it, or ask us to delete it (except records we're legally required to keep, such as payment records). Write to hello@creatorchatplaybook.com and we'll respond within a reasonable time. Depending on where you live, you may have additional rights under local data protection law, including the EU/UK GDPR; we honour reasonable requests regardless of jurisdiction.

International transfers

We're based in the United Arab Emirates and use service providers (such as Stripe and our email provider) that may process data in other countries. We choose established providers with recognised data protection practices.

Changes

If this policy changes, the new version appears here with an updated date. Material changes to how we handle existing data won't apply retroactively without telling you.

Contact

North CX Advisory - F.Z.E, trading as The Creator Chat Playbook · Ajman, United Arab Emirates · hello@creatorchatplaybook.com